Contact
A real person reads every message. We answer within 24–48 business hours, Monday to Friday.
ecommercebasti@proton.me
The fastest way to reach us — orders, returns, delivery, or a question about a product.
Phone
+33 7 67 24 33 96
Postal address
Onirala — Raphael Wahl
47 Rue Vivienne
75002 Paris
France
This is our registered office, not a shop and not a returns address. Please email us before sending anything back — we will give you the right address once your return is accepted.
Before you write
Most answers are already on our FAQ page: delivery times, tracking, returns and refunds.
Business details
Onirala — Raphael Wahl, sole trader (entreprise individuelle)
SIRET 130 386 998 00012
VAT not applicable, article 293 B of the French General Tax Code